EXOASSETS help desk

How do I register for the auction ?

Click on the SIGN UP icon on the top right hand corner of the page.

Complete the registration details and click Submit.

How do I bid ?

You must first register - see above link. Once you have registered, you will receive by email a bidder number;  to bid you must login with your bidder number and your password.   During a current online auction, you can then select your LOT NUMBER and enter a bid amount(s). You will receive an email notification if you are outbid.

What is Maximum Bid ?

You can enter the maximum amount you are prepared to pay for the selected Lot Numbers excluding the administration fees.  The system will automatically bid on your behalf until your maximum is reached.

Do the items have reserves ?

Some items may have reserves.

What happens if I am the winning bidder ?

If your bid is successful, you will receive a confirmation email and invoice. You then need to pay the balance within 2 working days. We accept payment for the balance by Direct Debit.

Does my bid include GST ?

This will depend on the asset type. The Lot will state if GST is included or if it will be added to the final bid price. 

Are there fees and charges ?

Yes, all items attract a Buyers Premium. Fees and charges vary depending on the items being offered for sale. Please check individual Lot details prior to bidding.

How do the auctions close ?

Each catalogue has a closing time.  If no bids are received in the final 10 minutes before the catalogue closes then
all lots are closed.  However, if a bid for an item is received within the final 10 minutes then the closing time for that
lot is extended for a further 10 minutes.  This continues until there are no bids for a clear 10 minutes.

Is there a warranty ?

There is no warranty given on items sold at auction. 

Can I withdraw a bid ?

No, you cannot withdraw a bid. Please be careful when entering a bid as you are entering into an agreement to buy the item if your bid is the winning bid.

Is the title to the item guaranteed ?

Yes, the title to the item is guaranteed. 

Do I receive clear title to the item ?

Exoassets guarantee clear title to all items.

User Agreement 

Please click here for the User Agreement.